Director of Support

San Antonio, Texas, United States · Support


Mailgun is looking for an energetic, tech-savvy, and creative leader to enable our Support Team to continue to scale to support our rapid growth. You’ll be joining our exceptional Support team to drive huge impact in a fun and exciting company with significant growth potential. As the support leader, you’ll be instrumental in building good customer and support experiences, mentoring and recruiting highly talented Support Administrators, and ensuring Mailgun meets its support goals. You will also be responsible for our contract renewal and retention process to ensure customers have continued success on the Mailgun platform.




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