Technical Account Manager - 3rd Shift

San Antonio, Texas, United States · TAMs


A Technical Account Manager at Mailgun is a customer advocate for our clients utilizing our Managed service. A TAM is responsible for owning the relationship with their clients and any and all of the client’s issues from understanding what the issue is, to effectively communicating to any internal stakeholders, and following through to resolution of the issue. The TAM is the primary dedicated POC for their clients and are critical in keeping their clients engaged and helping Mailgun meet its retention goals.





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